Pusy88 Privacy Policy – Data Protection for Malaysian Players

1Introduction & Scope of Privacy Policy

This Privacy Policy describes how pusy88 — Malaysia's online sports betting and casino platform accessible at pusy88.xyz — collects, uses, stores, protects, and in certain circumstances, shares the personal information you provide to us or that we collect when you use our platform.

This Policy applies to all information collected through the pusy88 website, our mobile app, customer support interactions, and any other communication channel between you and pusy88. It should be read together with our Terms & Conditions and forms part of the overall agreement between you and pusy88.

The processing of personal data at pusy88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By registering a pusy88 account and using our services, you agree to the collection and use of your information as described in this Privacy Policy.

2Personal Data We Collect

Pusy88 collects personal data in two primary ways — information you provide directly to us, and data collected automatically as you use our platform.

3How We Use Your Data

Pusy88 uses your personal data solely for legitimate purposes that are directly related to the services we provide:

• Account Management: Creating and maintaining your account, verifying your identity at login, processing account-related requests, and enabling you to access all features on the pusy88 platform.
• Transaction Processing: Processing your deposits via Touch 'n Go, DuitNow, GrabPay, FPX, and other Malaysian payment methods, as well as handling your winnings withdrawals within the stipulated timeframe.
• Security & Fraud Prevention: To detect and prevent unauthorized access, money laundering, identity fraud, and any suspicious activity that may compromise your account or the pusy88 platform as a whole.
• Legal Compliance: Fulfilling the compliance obligations set out under relevant Malaysian legislation, including PDPA compliance, anti-money laundering (AML) requirements, and any directives from the competent authorities.
• Service Improvement: Analysing platform usage patterns in aggregate and anonymised form to understand the most useful features, identify technical issues, and plan improvements that benefit all members.
• Customer Support: Providing consistent and relevant assistance whenever you contact our support team, including referencing previous interaction records so you don't have to repeat yourself each time.
• Responsible Gambling: Monitoring betting patterns to identify signs of risky gambling behavior and alerting you if we detect any concerning trends, as well as managing the limits you have set on your own account.
• Account-Related Communications: Sending important notifications about your account, changes to our services, security updates, and promotional information you have agreed to receive.

4Data Sharing with Third Parties

Pusy88 does not sell, rent, or transfer your personal data to any third party for their own marketing purposes. This is a non-negotiable policy at pusy88.

However, there are limited situations where pusy88 needs to share your data with carefully selected third parties in order to provide our services to you:

• Payment Processors: To process your deposits and withdrawals, the necessary transaction information is shared with licensed payment processors that handle transactions via Touch 'n Go, DuitNow, GrabPay, FPX, and other Malaysian payment methods. These processors are bound by strict confidentiality agreements and may not use your data for any other purpose.
• Game Software Providers: Licensed casino game providers working with pusy88 may receive session data necessary to operate games correctly and ensure RNG fairness. This is limited technical data only — not your full personal information.
• Legal Authorities: Where required by Malaysian law or a lawful directive from the relevant authorities, pusy88 will disclose the necessary data. We will not disclose more than what is required, and we will endeavor to notify you of any such request where permitted by law.
• Technical Service Providers: Companies that provide technical infrastructure such as cloud services, cybersecurity, and system monitoring used by pusy88 may have limited access to data in the context of delivering their technical services. All such providers are bound by strict data protection agreements.

In all of the data sharing cases outlined above, pusy88 ensures that the third parties involved maintain data protection commitments equivalent to our own standards. We do not share more than is necessary for the specific intended purpose.

5Data Security — How We Protect Your Information

Pusy88 invests seriously in data security because we understand that your trust in us depends on our ability to protect the information you have entrusted to us.

• 256-bit SSL Encryption: All communications between your device and pusy88's servers are encrypted using TLS 1.3 with 256-bit encryption keys. This means data transmitted over the network cannot be read by any party that intercepts it.
• Secure Password Storage: Your password is never stored in plain text. We use industry-standard password hashing algorithms, ensuring that no one — including pusy88 staff — can read your password from the database.
• Layered Access Controls: Access to member data within pusy88's internal systems is restricted to staff who genuinely require it to carry out their responsibilities. All access is logged and audited on a regular basis.
• Intrusion Detection System: pusy88 operates a real-time security monitoring system that detects and alerts our team to any unauthorised access attempts, cyberattacks, or suspicious anomalies within our systems.
• Two-Factor Authentication (2FA): Members are encouraged to enable two-factor authentication on their accounts. This feature adds an extra layer of security, ensuring that only you can log in — even if someone else knows your password.
• Regular Penetration Testing: pusy88 conducts regular security testing and audits to identify and address any vulnerabilities in our systems before they can be exploited by malicious parties.

6Cookies & Tracking Technologies

Pusy88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:

• Essential Cookies (Required): These cookies are essential for the pusy88 platform to function properly. They include login session cookies that keep you signed in as you browse the platform, and security cookies that help protect your account from CSRF attacks. These cookies cannot be disabled if you wish to use the pusy88 platform.
• Performance & Analytics Cookies: These cookies collect information about how you use the pusy88 platform — the most frequently visited pages, time spent in each section, and any errors you encounter. This data is collected in aggregate and anonymized form to help us improve the platform.
• Functional Cookies: These cookies remember your preferences such as display language, display settings, and login information (if you choose to be remembered). They make your experience smoother by reducing the need to reconfigure your preferences every time you visit.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the pusy88 platform. For more information on managing cookies in popular browsers used in Malaysia such as Chrome, Firefox, and Safari, please refer to each browser's help documentation.

7Data Storage & Retention Period

Pusy88 retains your personal data for as long as necessary to fulfil the purposes for which it was collected as described in this Policy, or as required under applicable Malaysian law.

• Active Account Data: For as long as your account remains active with pusy88, we retain all information necessary to manage your account and provide our services to you.
• Financial Transaction Data: Financial transaction records are retained for a minimum of 7 years from the date of each transaction, in line with Malaysia's accounting and anti-money laundering legal requirements.
• Data After Account Closure: When an account is closed at your request, pusy88 will delete or de-identify personal data that is no longer needed within 90 days. Data that must be retained for legal reasons will be kept for the required period, stored in a format isolated from the platform's active operations.
• Communication Log Data: Customer support interaction records are retained for 3 years for service quality and potential dispute resolution purposes.

All data stored on pusy88's servers is housed in secure data facilities with strict physical and digital access controls. We conduct regular reviews to ensure data that is no longer needed is safely deleted or anonymised.

8Your Rights as a pusy88 Member

Under Malaysia's PDPA and pusy88's privacy commitments, you have the following rights regarding your personal data:

9Financial Data & Payment Security

Pusy88 understands that financial data is among the most sensitive information you entrust to us. Here is a detailed explanation of how we handle your financial information:

• Payment Details Not Stored Directly: When you make a deposit using Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, or CIMB Clicks, your account or e-wallet details are not stored on pusy88's servers. Transactions are processed through licensed third-party payment processors, and pusy88 only receives confirmation that the transaction was successfully completed.
• Transaction Records for Your Security: Although payment details are not stored, pusy88 maintains complete transaction records including dates, times, amounts, and payment methods. These records are essential for your protection — should any dispute arise over a transaction, they serve as evidence we can use to resolve the matter on your behalf.
• Name Verification for Withdrawals: To ensure your winnings reach you and no one else, pusy88 requires all withdrawals to be made to a bank account or e-wallet registered under the same name as your pusy88 account. This is a security measure that protects you from fraudulent withdrawals by unauthorized parties.
• Unusual Activity Monitoring: Our system monitors transaction patterns in real time. If any deposit or withdrawal activity falls outside your usual patterns, we may contact you for additional verification before processing the transaction — this is for your protection, not to slow things down.

10Marketing Communications & Your Preferences

Pusy88 may contact you from time to time about promotions, bonuses, upcoming matches, and platform-related information that may be of interest to you. Here is how we handle marketing communications:

• Explicit Consent: You will only receive marketing communications from pusy88 if you have given your consent to do so during or after registration. We do not send marketing communications without consent.
• Easy Unsubscription: Every marketing email from pusy88 includes a clear and easy-to-use unsubscribe link. You can also manage your communication preferences directly in your account settings or by contacting our customer support team.
• Mandatory Account Communications: Please note that even if you opt out of marketing communications, pusy88 still needs to send you essential account-related communications — such as transaction confirmations, security alerts, changes to our Terms & Conditions, and legally required notices. These cannot be stopped as they exist to protect your interests and safeguard your account.

Pusy88 does not share your contact information with any advertising or external marketing companies. All communications you receive will come directly from pusy88 — never from any third party using data shared by us.

11Children's Privacy & Minor Protection

Pusy88 is a platform designed exclusively for individuals aged 18 and above. We take the protection of children and minors very seriously.

Pusy88 does not knowingly collect any personal data from individuals under the age of 18. The pusy88 registration process requires age verification, and any account found to belong to a minor will be closed immediately, with all associated data deleted from our active records.

If you are a parent or guardian who believes your minor child has registered a pusy88 account without your knowledge, please contact our customer support team immediately via Live Chat or email at support@pusy88.xyz. We will investigate and close the account within 24 hours of receiving your report.

12Changes to This Privacy Policy

Pusy88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legislation, or the services we provide.

When significant changes are made to this Policy, pusy88 will notify you by email or in-platform notification at least 7 days before the changes take effect. This gives you sufficient time to read and understand what has changed.

The latest version of this Privacy Policy is always available on this page. The "Last updated" date at the top of this page indicates when the current version came into effect. Continued use of the pusy88 platform after any changes take effect will be considered your acceptance of the updated Policy.

13Contact Us About Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how pusy88 handles your personal data, our team is ready to assist you.

The fastest way is through Live Chat on the pusy88 platform — the average response time is under 3 minutes, 24 hours a day. You can also reach us by email at support@pusy88.xyz and we will respond within 24 hours in Bahasa Melayu.

For formal requests relating to your privacy rights — such as data access, correction, or deletion requests — please clearly state in your message the type of request you wish to make. This helps us process your request more quickly and accurately.